Can I send my order to a different address?
Posted by PMU Makeup Team, Last modified by PMU Makeup Team on 12 July 2016 10:31 AM

You can choose different shipping and billing addresses (for sending an order with or without out billing documents). And if you have registered an online account at PMU, you save multiple recipients and addresses in your PMU address book.

All this is determined at checkout by carefully following the online prompts. Here's a bit more help if you need it:

 

First time order:

Step 1: Billing Details

The address you entered when registering your online account will (by default) be the address listed in your address book, and if you have not yet made additional entries on your account, this may be the only address.

In Step 1 the default setting is such that the billing and shipping details are assumed to the same.

To choose a different shipping address, simply undo the selection, i.e. remove the tick in the box next to the option 'I also want to ship to this address.'

~ If the default address is the correct billing address, leave the default selection as ‘I want to use an existing billing address’, and click on ‘Bill to this address’ to move on to Step 2.

~ If the default address is not the correct billing address, click in the circle next to ‘I want to use a new billing address’. You will then be prompted to enter your new billing address details. Leave the box ticked if you wish to ‘Save this address in 'My address book’ .

Remove the tick in the box next to 'I also want to ship to this address.'

Lastly, click on ‘Bill to this address’ to continue to Step 2.

~ If you have already made multiple entries in your address book, click on the desired address to highlight the billing address from the current entries and click on ‘Bill to this address’ to move on to Step 2.

Step 2: Shipping Details

~ If the desired shipping address is available from the current address book entries, click on the desired address to highlight the shipping address from the current entries and click on ‘Ship to this address’ to move on to Step 3.

~ If the desired shipping address is available from the current address book entries, click in the circle next to ‘I want to use a new shipping address’. You will then be prompted to enter your new shipping address details. Leave the box ticked if you wish to ‘Save this address in my address book’. Lastly, click on ‘Bill to this address’ to continue to Step 3.


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